{"id":4118,"date":"2024-03-27T17:04:09","date_gmt":"2024-03-27T17:04:09","guid":{"rendered":"https:\/\/www.flydriveandstay.com\/blog\/that-goldcar-video-is-this-the-worst-car-rental-customer-service-youve-seen-2\/"},"modified":"2024-03-28T00:00:08","modified_gmt":"2024-03-28T00:00:08","slug":"goldcar-videoen-er-dette-den-verste-kundeservicen-du-har-sett-hos-en-bilutleier","status":"publish","type":"post","link":"https:\/\/www.flydriveandstay.com\/blog\/nn\/goldcar-videoen-er-dette-den-verste-kundeservicen-du-har-sett-hos-en-bilutleier\/","title":{"rendered":"Goldcar-videoen: Er dette den verste kundeservicen du har sett hos en bilutleier?"},"content":{"rendered":"<p>I v\u00e5r sammenkoblede digitale tidsalder, der nesten alle g\u00e5r rundt med et kraftig videokamera i lommen, er det ingen plass for d\u00e5rlig kundeservice \u00e5 gjemme seg. Det er i hvert fall slik teamet hos Goldcar f\u00f8ler det for \u00f8yeblikket.<\/p>\n<p>Et opptak av et m\u00f8te mellom en oppr\u00f8rt ansatt og en sint kunde ved Goldcar-skranken p\u00e5 flyplassen i Sydney har g\u00e5tt viralt. P\u00e5 sosiale medier har det gitt andre muligheten til \u00e5 dele eksempler p\u00e5 d\u00e5rlig kundeservice de har opplevd hos ulike bilutleiefirmaer over hele verden.<\/p>\n<p>Flyplasser kan v\u00e6re stressende steder. Innstilte flyavganger, ventetid i sikkerhetskontrollen og generell utmattelse er alt sammen med p\u00e5 \u00e5 skape det perfekte milj\u00f8et for oppblussing. Bilutleieselskapene jobber hardt for \u00e5 sikre en positiv kundeopplevelse selv under krevende forhold.<\/p>\n<p>Men i dette tilfellet gikk noe helt galt..<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/OiRYEq2_Y90?si=xQqgRKRo3AqKLHi1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>S\u00e5 hvordan kan du redusere risikoen for \u00e5 oppleve d\u00e5rlig kundeservice fra utleieselskapet ditt?<\/p>\n<p>Cheaper Than Cars lar brukerne vurdere sine erfaringer med ulike utleiefirmaer. P\u00e5 den m\u00e5ten kan du se hvordan de ulike selskapene presterer f\u00f8r du bestiller bilen. Skal vi d\u00f8mme etter brukerne v\u00e5re, er d\u00e5rlig kundeservice ikke normen.<\/p>\n<p><a href=\"https:\/\/www.flydriveandstay.com\/goldcar\/\">Goldcar<\/a> er et popul\u00e6rt bilutleieselskap i Europa, og brukerne v\u00e5re gir dem gode skussm\u00e5l n\u00e5r det gjelder kundeopplevelsen.  Selskapet er relativt nytt i Australia, der <a href=\"https:\/\/www.flydriveandstay.com\/australia\/sydney-airport-international-terminal-syd\/\">Sydney lufthavn <\/a>er deres f\u00f8rste utleiested.<\/p>\n<p>Enten det dreier seg om barnesykdommer p\u00e5 et nytt sted, eller om det bare er noen som har en d\u00e5rlig dag, er dette ikke det bildet Goldcar \u00f8nsker \u00e5 gi.<\/p>\n<p>I et sv\u00e6rt konkurranseutsatt leiebilmarked er det definitivt noe som heter d\u00e5rlig publisitet.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I v\u00e5r sammenkoblede digitale tidsalder, der nesten alle g\u00e5r rundt med et kraftig videokamera i lommen, er det ingen plass for d\u00e5rlig kundeservice \u00e5 gjemme seg. Det er i hvert fall slik teamet hos Goldcar f\u00f8ler det for \u00f8yeblikket. Et opptak av et m\u00f8te mellom en oppr\u00f8rt ansatt og en sint kunde ved Goldcar-skranken p\u00e5 [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":4095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[716,718,720,722,713,724,726,729,731,734,736,738,740,847,742,746,748,750,752,754,757,760,95,744],"tags":[],"class_list":{"0":"post-4118","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-americas-nn","8":"category-asia-pacific-nn","9":"category-australia-nn","10":"category-canada-nn","11":"category-destinations-nn","12":"category-europe-nn","13":"category-featured-nn","14":"category-france-nn","15":"category-inspiration-nn","16":"category-ireland-nn","17":"category-italy-nn","18":"category-malaysia-nn","19":"category-new-zealand-nn","20":"category-news-nn","21":"category-portugal-nn","22":"category-road-trips-nn","23":"category-road-trips-europe-nn","24":"category-singapore-nn","25":"category-spain-nn","26":"category-tips-and-guides-nn","27":"category-travel-by-road-nn","28":"category-uk-nn","29":"category-uncategorized-nn","30":"category-usa-nn"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Goldcar-videoen: Er dette den verste kundeservicen du har sett hos en bilutleier? | CheaperThanCars Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flydriveandstay.com\/blog\/nn\/goldcar-videoen-er-dette-den-verste-kundeservicen-du-har-sett-hos-en-bilutleier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Goldcar-videoen: Er dette den verste kundeservicen du har sett hos en bilutleier? | CheaperThanCars Blog\" \/>\n<meta property=\"og:description\" content=\"I v\u00e5r sammenkoblede digitale tidsalder, der nesten alle g\u00e5r rundt med et kraftig videokamera i lommen, er det ingen plass for d\u00e5rlig kundeservice \u00e5 gjemme seg. 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