{"id":4110,"date":"2024-03-27T17:04:09","date_gmt":"2024-03-27T17:04:09","guid":{"rendered":"https:\/\/www.flydriveandstay.com\/blog\/that-goldcar-video-is-this-the-worst-car-rental-customer-service-youve-seen-2\/"},"modified":"2024-03-27T23:58:44","modified_gmt":"2024-03-27T23:58:44","slug":"die-goldcar-video-is-dit-de-slechtste-klantenservice-voor-autoverhuurders-die-je-ooit-hebt-gezien","status":"publish","type":"post","link":"https:\/\/www.flydriveandstay.com\/blog\/nl\/die-goldcar-video-is-dit-de-slechtste-klantenservice-voor-autoverhuurders-die-je-ooit-hebt-gezien\/","title":{"rendered":"Die Goldcar-video: Is dit de slechtste klantenservice voor autoverhuurders die je ooit hebt gezien?"},"content":{"rendered":"<p>In ons onderling verbonden digitale tijdperk, waarin bijna iedereen een krachtige videocamera op zak heeft, kan een slechte klantenservice zich nergens meer verstoppen. Tenminste, zo moet het team van Goldcar zich op dit moment voelen.<\/p>\n<p>Een gefilmde ontmoeting tussen een gekrenkte medewerker en een boze klant aan de balie van Goldcar op de luchthaven van Sydney is viraal gegaan. Op sociale media hebben andere mensen voorbeelden kunnen delen van slechte klantenservice die ze hebben ervaren bij verschillende autoverhuurbedrijven op verschillende locaties over de hele wereld.<\/p>\n<p>Luchthavens kunnen stressvolle plaatsen zijn. Geannuleerde vluchten, oponthoud bij de veiligheidscontrole en algemene uitputting vormen samen de perfecte omgeving voor uitbarstingen. Autoverhuurbedrijven werken hard om een positieve klantervaring te garanderen, zelfs in veeleisende omstandigheden.<\/p>\n<p>Maar in dit geval ging er iets helemaal mis..<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/OiRYEq2_Y90?si=xQqgRKRo3AqKLHi1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Dus hoe kunt u het risico op slechte klantenservice van uw verhuurbedrijf verkleinen?<\/p>\n<p>Met Cheaper Than Cars kunnen gebruikers hun ervaringen met verschillende verhuurbedrijven beoordelen. U kunt zien hoe verschillende verhuurders presteren voordat u uw voertuig boekt. Te oordelen naar onze gebruikers is slechte klantenservice niet de norm.<\/p>\n<p><a href=\"https:\/\/www.flydriveandstay.com\/goldcar\/\">Goldcar<\/a> is een populair autoverhuurbedrijf in Europa, waar onze gebruikers hen positief scoren als het gaat om hun klantervaring.  Het is een relatieve nieuwkomer in Australi\u00eb, met <a href=\"https:\/\/www.flydriveandstay.com\/australia\/sydney-airport-international-terminal-syd\/\">Sydney Airport <\/a>als hun eerste autoverhuurlocatie.<\/p>\n<p>Of het nu kinderziektes zijn op een nieuwe locatie, of dat gewoon iedereen een slechte dag heeft, dit is niet het beeld dat Goldcar wil uitstralen.<\/p>\n<p>In een zeer concurrerende markt voor huurauto&#8217;s bestaat er zeker zoiets als slechte publiciteit.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In ons onderling verbonden digitale tijdperk, waarin bijna iedereen een krachtige videocamera op zak heeft, kan een slechte klantenservice zich nergens meer verstoppen. Tenminste, zo moet het team van Goldcar zich op dit moment voelen. Een gefilmde ontmoeting tussen een gekrenkte medewerker en een boze klant aan de balie van Goldcar op de luchthaven van [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":4095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[505,507,509,511,502,513,515,518,520,523,525,527,529,829,832,531,535,537,539,541,544,547,91,533],"tags":[],"class_list":{"0":"post-4110","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-americas-nl","8":"category-asia-pacific-nl","9":"category-australia-nl","10":"category-canada-nl","11":"category-destinations-nl","12":"category-europe-nl","13":"category-featured-nl","14":"category-france-nl","15":"category-inspiration-nl","16":"category-ireland-nl","17":"category-italy-nl","18":"category-malaysia-nl","19":"category-new-zealand-nl","20":"category-news-nl","21":"category-portugal-nl","22":"category-road-trips-europe-nl","23":"category-road-trips-nl","24":"category-singapore-nl","25":"category-spain-nl","26":"category-tips-and-guides-nl","27":"category-travel-by-road-nl","28":"category-uk-nl","29":"category-uncategorized-nl","30":"category-usa-nl"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Die Goldcar-video: Is dit de slechtste klantenservice voor autoverhuurders die je ooit hebt gezien? | CheaperThanCars Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.flydriveandstay.com\/blog\/nl\/die-goldcar-video-is-dit-de-slechtste-klantenservice-voor-autoverhuurders-die-je-ooit-hebt-gezien\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Die Goldcar-video: Is dit de slechtste klantenservice voor autoverhuurders die je ooit hebt gezien? | CheaperThanCars Blog\" \/>\n<meta property=\"og:description\" content=\"In ons onderling verbonden digitale tijdperk, waarin bijna iedereen een krachtige videocamera op zak heeft, kan een slechte klantenservice zich nergens meer verstoppen. 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