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IMPORTANT: For US and Canadian Customers ONLY
For North American residents we partner with Interactive Affiliate Network - Don't worry, we guarantee we have the lowest Special Internet Rates online. If you find a lower rate, we'll take care of you. Read more about it on this page.
1. "What are the requirements for claiming the Price Guarantee?"
- You must have already booked a prepaid reservation identified as a "Special Internet Rate"
- The completed Price Guarantee form must be submitted within 24 hours of the confirmed booking.
- The lower rate must be available for booking with identical specifications of the original request (ex: same hotel, same date and same room type).
2. "If I am able to confirm a lower rate, how do I contact you?"
3. "When can I expect to receive a response?"
- We will respond via email within 4 hours during regular business hours, or if outside of regular business hours, we will reply the next business day
4. "How is my credit issued?"
- Credit is issued directly to the credit card provided at the time of booking. The credit will usually appear on your statement within 7-10 business days.
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